This policy describes how Château Plombis (collectively, “Château Plombis”, “we”, “us” or “our”) collects, uses, and shares the information we obtain from you online.

What Our Privacy Policy Covers

This privacy policy discusses the “personal information” that Château Plombis obtains from you on When we use the term “personal information” we are referring to information that is connected to your name. This may include things like your e-mail address, mailing address or telephone number, when those pieces of data are stored with your name.

This privacy policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Facebook, Twitter, or Instagram, that information is governed by the privacy policies on those websites, and is not governed by this policy.

What We Collect

When you contact us to inquire about a booking or communicate with us about your booking, we may collect your name, credit card number, billing address and telephone number.

In addition to the above, we may use Cookies to automatically collect information about your activities on our website. “Cookies” are small bits of information that are placed on the hard drive of your computer. Cookies remember information about your activities on the site to make your visits to our website more enjoyable and valuable to you by providing a customized experience and recognizing your preferences when you visit our website. If you’ve chosen to disable cookies on your browser, some of the functionality of our website may be lost.

Note that we do not intentionally collect any personal information from children under the age of 13. If you are under the age of 13 you can look at our websites, but you may not submit personal information to us.

How We Use Your Personal Information

Château Plombis primarily uses the personal information that it collects to provide you with information and services. We may also use your personal information for other legitimate business purposes, including to detect and prevent fraud, to collect amounts owing to us and to maintain business records.

How We Share Your Personal Information

Château Plombis will not sell or rent your personal information to anyone but please note the following:

  • Third Party Booking Services. If you make a booking through a third party booking service, we may share your personal information with that booking service in order to confirm your booking and arrange payment.

  • Social Networks, Widgets, and Plug-ins. If you use any features made available to you on our website by a third party it may result in information being collected or shared between us and the third party. For example, if you use Facebook’s “Like” feature Facebook may register the fact that you “liked” our property and may post that information on Facebook.

  • The public. Château Plombis may share your personal information with the general public when you submit information on any public space intended to comment on your stay with us.

  • Other instances. Château Plombis may share your personal information in order to protect our legal rights, our employees and our agents, to protect the safety and security of our visitors, to detect and protect against fraud, or to comply with law or legal process.

How We Protect Your Information

We realize that our clients trust us to protect their personal information. We take that task seriously and maintain physical, electronic and procedural safeguards to help protect your personal information. While we attempt to protect the information in our possession, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.

Your Choices

You have the following choices with how your information is used:

Your Options

What you need to do

Updating or Correcting Your Personal Information

You can update or correct your name, email address, and other details by emailing

Remove content from user review

You can remove content that you posted on a Château Plombis public space by emailing details to Note that we will endeavor to honor your request to remove information, however, our removal of your information does not completely erase that information from the internet. For example, historical copies, or “caches,” of may remain.

Communicating With Us

If you have any questions about our privacy or security practices you can contact Château Plombis, by mail or email:

Château Plombis

Castelsagrat 82400 FRANCE

If we need, or are required, to contact you concerning any event that involves your personal information we may do so by email, telephone, or mail.

Changes To This Policy

We may revise this policy from time to time. You should review our privacy policy periodically so that you keep up-to-date on our most current practices. We will note the effective date of the latest version at the end of each policy.

Effective as of 1 April 2016.